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FAQ

1. How could I get filter samples? 


a.For our first cooperation, we provide free sample and the customer just afford shipping cost. 


b.For regular customers , when not high cost samples, we could offer it for free when have stock, and you also don't need to pay the express charge, when high cost samples we have to get the payment and send by your effective account of DHL, Fedex, UPS, etc. We will keep in touch with you time to time, when new products come out , samples will be offered and try our best to support you enter more new markets .


2. How can you get the quotation of filter cartridges


Kindly please let us know the specifications such as the material, length, micron.


3.What's your Minimum Order Quantity ?


If goods shipped by air , we don't have MOQ for normal filter media ; when sent by sea , MOQ is 2000 pcs for the standard filter cartridges, special requirement products will be discussed case by case.


4.What terms of payment do you use ?


For large quantity order-30% T/T advance 70% T/T before shipment. For small quantity or sample order -100% T/T in advance.


5.What kind of shipment will you use?


Goods can be shipped by express courier, air, and sea.


By express courier, you could get the samples or goods door to door  within 4 working days after delivery , you can check the package status online with its tracking No. .Generally we use TNT, DHL, FEDEX,UPS and EMS,etc.


By air, the goods are shipped to your airport and you can get goods within 10 days after delivery, you shall pick the goods up from the appointed airport and clear custom by yourself. The freight is more economical than express courier.


By sea, it will take about 15 days to 30 days for the delivery according to different lines, you shall pick up the goods and clear custom by yourself , your could also choose to send the goods to your appointed site , it called DDU or DDP service


6.Could you give us lowest price for filters in China ?


As we known , you get what you pay for! We offer higher quality filtration products with reasonable price ! We don't sell low quality filters in very low price, please don't take much time to discuss only for price other than the quality of our products. We offer high quality filtration products ,sufficient material,nicety accuracy ,high flow rate and low pressure drop,stable quality control, research continues daily in an effort to remain on the cutting edge of technology to ensure the best possible solutions for filtration in a variety of real life environments which enable our clients have superiority in their market 



7.Do you test all your goods before delivery?


Yes, we have 100% test before delivery. 


8.Do you accept OEM/ODM for filtration products ?


Yes, besides Fucome brand filters, we also accept OEM/ODM for filters business , helping our customers make their label and stick on the products as well as the carton with customers' Logo informations . If large order quantity, we could do you a favor to design label and carton ect.